Office 365 Engineer

Belgium - Hoboken
Information Systems
Information Technology

Posted on 07-03-2024

About Umicore

Reducing harmful vehicle emissions. Giving new life to used metals. Powering the cars of the future. As a global materials and technology group, we apply our specialist knowledge to offer materials and solutions that are essential to everyday life. We aim to be a clear world leader in materials for clean mobility and recycling and have turned our sustainability approach into an even greater competitive advantage. With ambitions like this, imagine what you could do?

About our Support Functions

A global organization. It’s not just those in our industrial sites and technical centers that are vital to Umicore’s growth. Across our support functions we ensure that we continue to grow and evolve – whether it’s by making sure our decisions are commercially viable, enhancing our reputation, building new customer relationships or finding the right people who can build on what we’ve already achieved. The variety of our work means we cannot stand still. We need to find new ways to do things, discover new solutions and develop new ideas. Which is where you come in.

What you will be doing

As an Office 365 engineer, you will join our Office 365 team, employ considerable technical skills as a solution expert and act as point of contact for Umicore’s internal customer's and their various IT needs.

Your activity domain is 2-fold :

• As part of this Office365 team, you will be joining multiple initiatives and project driven activities in a broad Office 365 context, including known technologies from our service catalogue or even completely new ones. Next to activating and documenting new services, you will assure the related day-to-day operational support.
• You will have an active role in our O365 governance, this includes working closely together with other IS application teams, security and end-user-computing teams.

RESPONSIBILITIES:

• Weekly follow up the Microsoft Office 365 message center (= announcement of new O365 features), do an impact analysis on announced changes and give guidance to implementation of new features.
• Follow up on Microsoft Support cases, and assist in detailed troubleshooting.
• Analyse Office 365 usage statistics, related user subscriptions, deliver monthly overview reporting, take corrective actions where needed.
• Act as an I.T digital hero in the Umicore digital workplace. Bring in O365 expertise knowledge within the Umicore worldwide network of digital heroes.  
• Deploy a variety of automation tasks in Office 365 context
• Have a O365 expert role and serve as technical point of contact for our internal I.S. teams and Umicore business units
• Assist in supporting the end-user-computing team and managed service(s) when necessary.
• Participate in small business projects, in O365 context (ex. Flexdesk solutions, mass mailing initiatives, office templates …)

Assist in the coordination and execution of live and hybrid events, ensuring seamless integration of audio and video technologies to deliver high-quality, engaging experiences for both in-person and remote audiences. Responsibilities include setting up and testing AV equipment, troubleshooting technical issues, and providing real-time support to presenters and participants

Who we are looking for

The technologies involved relate to the broad MicrosoftO365 & Azure technology stack

• Office 365 , including MailOnline, OneDrive4Business, Teams, Yammer
• Security related components , including MultiFactor authentication, single sign on, DMARC ..
• Application related components , including Azure application proxy’s, SaaS connectivity
• You have a good overall knowledge of Microsoft Office products and O365
• You have a basic knowledge of Azure
• You ‘re energized by I.T. and have a can-do mentality
• You have experience working with multi disciplinary teams
• You are detail oriented, organized, self-motivated, and self learning
• You have good business writing and verbal communication skills
• You hold a bachelor applied IT or master in information technology.
• You are passionate about IT cloud computing and keep up to date with the newest evolutions
• You are an enthusiastic and professional team player
• You have a minimum of 2+ years of relevant Office365 experience
• Analytical mind with a problem-solving attitude
• You are fluent in English and preferably Dutch as well.
• You are willing to travel occasionally abroad
• Your good people skills allow you to work efficiently in team

You have a mature, assertive and dynamic personality, with excellent interpersonal skills

What we offer

We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. As you would expect from a world-leading organization, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?

IF OUR PIONEERING APPROACH CAN MAKE US A LEADER IN SUSTAINABILITY, IMAGINE WHAT YOU COULD DO?